Road Safety Manual for the Taxi Industry

Purpose of the road safety manual for the taxi industry Following on from the initial Motor Accident Insurance Commission (MAIC) funded project, reducing the crash involvement of taxis in

Queensland: Situational Analysis and Crash and Exposure Analyses, it was discussed and agreed between MAIC, CARRS-Q and Taxi Council of Queensland that opportunities exist to develop

a standardised taxi industry safe driving guide.

The Road Safety Manual for the Taxi Industry (the Manual) has been developed with consultation with the taxi industry to provide a standardised guideline aimed at taxi drivers, owners and operators to improve road safety for taxi’s operating in Queensland.

Structure of guide:

• Preamble
• How to navigate this document
• Systematic nature of work driving safety
  • Level 1: Driver and passengers
  • Level 2: Vehicle
  • Level 3: Road environment
  • Level4: Work arrangements
  • Level5: Policy
• What does this look like for the taxi industry?
• Legislative obligations
  • Why should I care about the legislative obligations in the taxi industry?
  • Employees also have WHS obligations
• Core Safety Elements
• Risk management approach
• Safety considerations applied to the taxi industry
  • Level 1: Locus of injuries and fatalities (driver factors)
  • Level 2: Immediate physical environment (Vehicle factors)
  • Level 3: External work environment (Road factors)
  • Level 4: Organisational environment (Work and job design factors)
  • Level 5: Policy environment (local, national and policy factors)
• Steps towards improving driving safety of taxis
• Review the current systems, policies and processes
• Development of driving safety policies and procedures
• Develop/implement driving safety education and training programs
• Create a culture of driving safety
• Consult on driving safety
• The role of recruitment
• What resources are required?
• Identifying and overcoming barriers to improving taxi driving safety
• Post incident management and investigation
  • Purpose and benefits of post incident management planning
  • Types of post incident management initiatives
• Continuous improvement of safety outcomes
  • Why focus on continuous improvement of driving safety?
• How the taxi industry should look to improve driving safety
• How to use the safety culture maturity model
• Reassess management of taxi industry risks